Office Closed to Public

Office Closed to Public

The Safety of our Members and employees is Mecklenburg Electric Cooperative’s (MEC) highest priority. Accordingly, to minimize the risk of exposure to, or the spreading of, the Coronavirus (COVID-19), and to help ensure the health and well-being of those in our community, and our valued employees, your cooperative will be taking the following action. Effective Monday, March 16, and until further notice, MEC will close its district offices to the public and ask its Members to conduct their business with the cooperative through a number of other options.

Cooperative business can be transacted by calling our automated system at 1 (877) 541-5737, online at meckelec.org, or through our Payment Kiosks, which accept cash, credit cards and checks, and are located at our district offices in Chase City, Emporia, and Gretna. Additionally, from 8 a.m. to 5 p.m., you will be able to leave forms or payments at temporary mailboxes located at the entrances of each district office. When using this mailbox please place your forms or payments in the provided envelopes and include your account name and/or number, and phone number, so we may call you and let you know we have taken care of that transaction. Please note that all business transacted on the kiosk is immediately posted to your account.

Those needing to transact business can also call their district office at the following numbers:

Chase City District Office  1 (800) 989-4161,
Emporia District Office  1 (800) 989-0776,
Gretna District Office  1 (800) 989-1289.

Your team at MEC is taking every precaution to help maintain a healthy community. Keeping our employees healthy is critical to our efforts to maintain the high level of service you have come to expect from your cooperative, even as our nation deals with COVID-19. This includes precautions ranging from adjusting operations to safeguard those who serve you to postponing the regular monthly meeting of your Board of Directors. In closing, we will continue to monitor the situation, take additional action if needed, and provide updates as new information becomes available. 

We apologize for any inconveniences our Members experience because of the Pandemic and, as always, we appreciate your cooperation, understanding and the continuing opportunity to serve you.

Respectfully, 

David Lipscomb, Vice President Member & Energy Services

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